3123 Nutrisystem Consumer Reviews and Complaints
First reply was very fast, second was a bit slower but they explained to me the reason why. I have told a lot of people about this horrifying experience and they are all appalled and said there are much better programs out there! Mostly fish and vegetables. I did not to think to take a picture of the back with the information. My assistant called NS as she ordered for me and asked for help—reimbursement— compensation of some sort. Nutrisystem Company Information Social media:
Nutrisystem Turbo 13 Diet Plan Designed for Fast Success
If you have less than ten to drop, then you can customize a menu that will still help you meet your goals. Either way, you will be able to find a plan that fits your budget, matches your weight loss goals, and meets your dietary and nutritional needs. Your job will be to decide how much weight you need to lose, and how many of your meals and snacks you want Nutrisystem to provide. Obviously, things will vary depending on whether you go with their traditional plans, or the more specialized versions, like what they offer for diabetics or vegetarians, for example.
For starters, ADO makes everything very convenient. Basically, with this feature, you get a four-week supply of food automatically sent your door each month. However, there is one caveat with Auto Delivery, and that is the cancellation fee. Also, if you use Nutrisystem for one month, and then decide you want to cancel after that, there are other routes you can go to avoid paying the early termination fee.
All of this included with your first 4-week order, plus you get access to their team of experts who can give you the best advice for losing weight. This box is loaded with food and shakes, that will help you make the most of your first week on the program. Following the Turbo Takeoff plan should help your body adjust to Nutrisystem diet plan, while also getting your weight loss kicked into high gear.
Follow the detailed plan that is included, and you should lose a decent amount of weight during your first week on the program. For starters, both options come with many of the same delicious food choices, but it comes down to how much freedom you want to have when choosing the foods that you eat. On the other hand, you may prefer having full control of the food you will be eating when on Nutrisystem, which is exactly why they created the Custom Plan.
This option is also great if you have the extra time to really go through all of their food options and prepare your menu for the week. These prices are subject to change at any time. We do our best to keep them current, but ultimately the awesome folks at Nutrisystem decide how much things will cost, and they may change periodically.
I certainly liked reading all that is written on your site. Keep the posts coming. Trying to figure out what works best for me. ET the day before your order is scheduled to be processed by calling My brother recommended I might like this website. He was entirely right. This post truly made my day. You can not imagine just how much time I had spent for this information!
Buy food to supplement 2 of their meals and one snack every day. Oh and supply the food for 2 flex meals each week. You will save a good amount of money. Pus the food will taste better. I still think Nutrisystem is fairly priced, and is an excellent resource for people looking to lose weight quickly. You will get results when following their plan, which is why it can be a great option for a lot of people who have a significant amount of weight to lose.
For me, it has been a good way to reset after weight gain, and then I can go back to focusing on eating healthy and preparing meals on my own, sort of like you plan to do. In any case, hope your month went well, and best of luck with your weight loss journey. You have made some good points, and the pricing info is well-detailed. Thanks Carla, happy to hear you found the information useful — if you decide to try Nutrisystem, I hope it goes well! Thanks for the pricing info.
Has anyone else been able to do this? Hi Cindy — Thanks for visiting, and happy to hear the pricing info helped! I think 5 to 10 pounds is totally doable, especially if you commit to the full 2 months!
Remember, Nutrisystem does offer counselors to help keep you on track, and as long as you stick to the program, you should see a significant amount of weight loss during that time period!
That has definitely been a key to success for me over the years. In any case, best of luck — let us know how it goes! I was pretty pleased to find this web site and your cost breakdown is very detailed.
Thanks for all of the information — it makes my decision a lot easier. Hopefully can report back with some great results. Thanks for all of the information. Makes my decision a lot easier knowing exactly what things are going to cost! Not clear when I ordered that it would be on automatic order. Food is not good, not good instructions, dinners were bland. Too many entrees with spicy tomato sauce and cheese, dinners are bland.
Shakes made me sick. Emails were only to sell more. Thank you for writing this review. We are sad to hear the foods were not to your liking and that the deliveries would be automatic. We will be looking into your account and reaching out soon. This is a follow-up to the review I posted on September 5. Soon after I posted my first review, a rep from Nutrisystem contacted me via email.
The email was courteous, professional, and apologetic for the experience I had. The rep went on to offer replacement of the damaged food items I had received and encouraged me to give their company another try.
In light of this swift response and their sincere desire to ensure that I was happy with their product and service, I am revising my review. I accepted a ready-made menu that containing some items that I did not enjoy.
In the future, I will make a point to select food items that I now know to be more to my liking than others. I am very pleased and heartened by Nutrisystem's timely reply and concern for my purchase. They deserve a second chance. I ordered my month's supply of diet food from Nutrisystem with high hopes.
When the food shipment arrived, most of the frozen breakfast items were broken into small bits; when I opened the packages, the bits fell out. Then I tried the frozen lunches. Since I take these to work, the only heating option is microwave. Anything with bread or chicken comes out chewy, gooey, and icy cold in the center.
It actually made me gag and lose my appetite, which wasn't the diet plan I expected. I am very careful when reading agreements, and for this item to be overlooked was no easy feat. Fineprint at the end will do that to you. To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food. Overall, this was a horrible experience.
I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with. We will be taking a peek at your account and reaching out soon. Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese.
I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients. I was told by one person the items were probably substitutions and when ready they would be replaced. When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor.
I'm very disappointed with the service I receive so I will take my business to a place that has better customer service. Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star.
Weight loss system worksstale product and no one to answer to except counselors with no control. I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy. I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay.
The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out. Chocolate covered pretzels are stale. We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food. How many packages were bad?
I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many! Doesn't anyone there want to see a photo of the stale food? Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program. Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon.
I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly. Pleased with the conversation with my counselor.
I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors.
Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins.
Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful. Thank you for the kind words! We will be sure to pass this compliment onto Allison.
Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account. Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation". At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem.
The man had the nerve to charge my account while he had me on hold. I have called every day, each rep has told me what he did was ok. This is so sad, that he could do this behind my back and it be ok.
My call is being reviewed now sure it is but, we all know how this is going to end. I will continue to call each day until I get a callback. He knew what he was doing was wrong, why else would he have to sneak and charge me. I want an apology and someone to tell me what he did was wrong! If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews.
BBB alone has 99 bad reviews and I am getting ready to add another. I guess that wasn't necessary to be said. We are sad to hear about the way you were treated when calling.
This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me.
We are so happy to hear that Beth was able to straighten things out for you. We wish you continued success on and off the program.
Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism. So far I am enjoying being on Nutrisystem. All of the food does taste very good. The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box. I specifically requested no chocolate. Maybe training is advisable for people helping people to order food. Thank you very much. We are so happy that Rachel was able to help you get started on the program.
We are sorry that you received so much chocolate after requesting no chocolate. We will be sure to pass this along for coaching.
Best wishes as you continue on the program. I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund. This is very upsetting and seems to me to be a bit fraudulent. Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order. I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds. The frozen food is amazing, and I was never hungry or felt deprived.
The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived. Thank you for the kind words and keep up the awesome work!
Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response. I did not to think to take a picture of the back with the information.
If this occurs on the next I will. Okay for breakfast I loved the double chocolate muffin. Be sure to put this in the microwave for a few seconds. Trust you will be happy you did. Also liked the buttermilk waffles, the thick french toast and granola bars worked well on the run. For lunch I like their pizzas, the pepperoni pizza melts and again the granola bars for when I am on the go.
Preparing these foods is very easy. A microwave is a great tool and fast time saver on this diet. I was surprisingly impressed with the chicken parm dinner. Truly one of my favorites and I would order a few with each delivery. Also with this pizza, I was pleasantly surprised with the flavor. Thank goodness diets have come a long way. No need to choke down poor tasting foods and shakes.
Because now you can eat real tasting foods that you are sure to love. It may not even feel like you are on a diet. Nutrisystem is quite easy to follow and very convenient. People on the go with busy lifestyles will find this weight loss program very convenient.
They have such a wide variety of foods you are sure to find many of their meals to be delicious. The company has many experts on hand to help guide you through your weight loss goals.
The unique plan has a Turbo TakeOff Box. It is a one-week jumpstart with specially created meals, all-brand new NutriCurb bars, the best-selling TurboShakes and all-new TurboBoosters.
TurboShakes have probiotics to assist with your digestive health in your belly.